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Support

Bar|Scan Technical Support

The Bar|Scan Asset Management System is a very comprehensive program, which often generates many questions about bar code hardware, software and the selections of software modules that Bar|Scan has to offer. In order to utilize Bar|Scan to its full capacity, we offer technical support to our customers. You can use this page to locate the assistance you may need quickly. If you do not have a current support contract, you will be billed for technical support. If your current period of support has expired, you can obtain additional support by contacting us at 805-777-0079.

Annual Support Includes Standard Program Upgrades

We send out upgrade CDs to all customers on annual support on a regular basis not less than once per year. Upgrades incorporate new features garnered through feedback from our customers. They are also necessary to incorporate changes to remain compliant with new operating systems and new bar code handhelds. An unscheduled upgrade CD may also be sent to a customer to resolve a problem that the customer has identified. UPS domestic ground shipment costs are included as part of our support. Priority shipping and international shipping costs are not included.

Support for Zebra Handheld Computers

Getting Non-contract Equipment Repaired: All flat rate, non-contract and non-warranty, customers are now required to use the Return Material Authorization (RMA) process. When using the RMA form located at https://www.zebra.com/us/en/support-downloads/request-repair.html or when contacting the Support Center at 1-800-653-5350, customers will be quoted the Tier Two price and be notified of the possibility that the actual charge may be different, based on the repair required. Any abused units will be quoted directly at the Service Center.

Email Support

E-mail Bar|Scan Technical Support Department with your Asset Management questions at techsupport@barscan.com We will be happy to assist you. Please make sure to include your License Number, e-mail address and phone number so that we may reach you. (Your License Number can be found by performing a mouse click on the help pulldown from the main Asset Management desktop and selecting the About Bar|Scan option.)

Did you know that you can export a report, asset, location, etc. and send it to us as an email attachment?

Here are the steps to send us a report:

  1. On the Browse tab, double click the report name until it turns green (or use the F4 and Enter key). This is the Range Feature.
  2. Next, from the Bar|Scan Main Menu select File->Export->Data Transfer File. Click ok. When completed, there will be 2 new files in your barscanw folder with the names similar to the following:

    YOUR COMPANY NAME REPORT TRANSFER 2006-09-07T15_19_13.DBF
    YOUR COMPANY NAME REPORT TRANSFER 2006-09-07T15_19_13.FPT

    You can now attach these two files to your support email.

Here are the steps to import a Data Transfer File:

  1. In Bar|Scan, make sure that all Tables are closed.
  2. Remove the attachment and place on your computer (desktop, my documents, etc.)
  3. From the Bar|Scan Main Menu select File->Import->Data Transfer File. Browse to the location where you placed the attachment.
  4. Press ok to complete the import.

Sending Us Your BarScan Database For A Support Issue

On occasion, in order to help us to determine your support issue, we may request that you compress and send us your entire company database folder and also your SYSUSER folder.


You or your IT support can perform this function in a matter of a few minutes. If you are not familiar with this process, we recommend having your IT support perform this for you. If the BarScan application is located on a server, your IT support does not need to be at your desk.


For compressing these folders, we recommend that you utilize either the tool that comes with Microsoft Windows for compressing (zipping) folders or one of several others available. Winzip is a popular compression program (www.winzip.com).


You will need to logout of BarScan prior to compressing these folders. If you have a Local Area Network (LAN) license, you will need to also verify that all other users are also logged out. There is Knowledge Base Article on how to verifying that users are logged out.


Once you have the two folders compressed, you can use one of two methods to transmit your two zipped files to us. There is a link to send files on our website www.barscan.com . Select the ‘Support’ menu then ‘Secure File Upload’. The other method is to click on the link below our signature line on any email from us.


It is easy to locate your company database folder. Most customers keep their database in a sub-folder to barscanw but this is not a BarScan requirement. You will need to always send the SYSUSER folder.


Some customers may have more than one company database folder so you will want to send us the one that is experiencing the support issue.


The name and location of your database is indicated above the tool bar. If you do not see the path in the line, select ‘Edit’ then ‘Personal Program Preferences’ then ‘Miscellaneous Tab’ and check ON ‘Display Directory Path’. Here is an example:



In the above example, you would compress the ‘SAMPLE100K COMPANY’ folder.


The SYSUSER folder location is always located in the barscanw folder. For example, on your server this would be \barscanwsysuser.


Once you have completed the above steps, you can continue to use your BarScan application unless we request that you do not do so.

Fax Support

You can also fax Bar|Scan with your technical questions to 805-777-0054, attention Bar|Scan Technical Support. Please make sure to include your License Number, address and phone number.

Telephone Support

You can always call Bar|Scan at (US) 805-777-0079 PST with your technical questions. Please have your License Number ready when you call. The License Number can be found by performing a mouse click on the help pulldown from the Bar|Scan Main Menu and selecting the About Bar|Scan option.

Telephone Support Hours: 8:30am to 5:00pm PST

To assure compliance with government regulations, Bar|Scan, Inc. cannot offer any accounting or tax advice in conjunction with the operation of any of our software.

Knowledge Base

For commonly encountered situations and their associated solutions, please view our extensive Knowledge Base.

Due to the sophistication of the Bar|Scan system, we offer the purchase of our Telephone and Internet Support Service after the first year of free support ends. Bar|Scan, Inc. will provide telephone support for any licensed Bar|Scan users to answer questions and assist in operations of all of our systems, Monday through Friday, 8:30 A.M. to 5:00 P.M. Pacific Standard Time, excluding holidays. Telephone and Internet Support includes answering questions regarding the operation of the system and related procedural issues, helping to resolve problems, and fixing any software issues which may arise. It does not include support of your Operating System, Network, or other Applications. We will advise you on these other items when possible.

We recommend the use of GoToMeeting so that we can connect to your PC should problems occur.

To continue receiving Telephone Support for a period of 12 months, we must receive payment on or before the expiration date. An invoice for renewal is automatically generated, however, we recommend the processing of a Purchase Order in order to expedite the process.

Emergency 24-hour support is available via after hours voice mail paging system is also available for an additional fee.

Although our normal Telephone Support is more cost effective for a majority of our customers, you may elect to be billed in advance or provide a credit card for hourly support. The hourly rate for support is $125.00. The minimum charge per call is $62.50. Hourly support does not include program or documentation updates. Hourly support is not available for emergency service. In addition, hourly support will only be provided if you are using Bar|Scan version 2.8.1 or newer.

Bar|Scan, Inc. reserves the right to cancel telephone support for any customer for non-payment of any invoice from Bar|Scan which is past due. Any support balances will be pro-rated and applied to outstanding invoices. If, after the pro-rated amount is applied, a credit balance remains, it will be refunded to the customer within 60 days.

To assure compliance with government regulations, Bar|Scan, Inc. cannot offer any accounting or tax advice in conjunction with the operation of any of our software.

Bar|Scan Bar Code Asset Management System License Agreement

1. LICENSE

 A.            Upon acceptance of this License Agreement by Bar|Scan, Inc., you are granted a nonexclusive right to use the BAR|SCAN Bar Asset Management System (hereinafter called “Program”).  The Program consists of personal computer based software and software for one or more handheld computers.

B.            The personal computer portion of the Program can only be used on a single computer or single local area network consisting of one server.  A network is defined as any continuously connected group of computers on one cabling scheme without hardware or software bridges.  You may physically transfer the Program from one computer to another provided that the Program is used on only one computer or Local Area Network at a time.  The portion of the Program that resides in each of the handheld computers can only be used in one handheld computer at a time.  You may not distribute copies of the Program or documentation to third parties.  You may not modify or translate the Program or related documentation without the prior written consent of Bar|Scan, Inc.

C.            YOU MAY NOT USE, COPY, MODIFY, OR TRANSFER THE PROGRAM OR DOCUMENTATION, OR ANY COPY, EXCEPT AS EXPRESSLY PROVIDED IN THIS LICENSE AGREEMENT.

 

2.  BACK-UP AND TRANSFER

 You may make one (1) copy of the personal computer based software solely for your back-up purposes.  You must reproduce and include the copyright notice on the back-up copy.

 

3.  COPYRIGHT

 The Program and its related documentation are copyrighted.  You may not copy the Program documentation.  Bar|Scan, Inc. does warrant to you that it owns all the copyrights in the Program and has full power and authority to grant you the perpetual License thereof.

 

4.  TERM OF AGREEMENT

 This is a perpetual License effective until terminated.  You may terminate it by destroying the Program, documentation and all copies thereof.  This License will also terminate if you fail to comply with any term or condition of this Agreement and do not correct the term or condition to the satisfaction of Bar|Scan, Inc. within five  (5) working days of discovery.  Upon such termination you shall destroy all copies of the Program and documentation therefore.

 

5.  LIMITED WARRANTY

 A.            EXCEPT FOR ERRORS IN SOFTWARE AS DELINEATED IN SECTION SEVEN (7), THE PROGRAM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU.

B.            Bar|Scan, Inc. does not warrant that the functions contained in the Program will meet your requirements or that the Program will operate error free.

C.            Bar|Scan, Inc. does warrant to you that the Compact Disc on which the Program is recorded and free from defects in materials and workmanship under normal use and service for a period of thirty (30) days from the date of shipment to you.

D.            YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A DEFECT IS EXPRESSLY LIMITED TO REPLACEMENT OF THE DISKETTE AS PROVIDED ABOVE.  IN NO EVENT WILL BAR|SCAN, INC. BE LIABLE TO YOU FOR ANY DAMAGE, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY PROGRAM PRODUCED BY BAR|SCAN, INC.

 

6.  ERRORS IN SOFTWARE

 A.            For a period of ninety (90) days after acceptance of this Agreement, if you notify Bar|Scan, Inc., in writing, of Program error(s) or Bar|Scan, Inc. has other reason to believe that error(s) exist in the Program, Bar|Scan, Inc. shall use its best efforts to verify and fix the error(s) within ten working days after receipt of your notification.  In general, errors which cannot be reproduced by Bar|Scan, Inc. will be considered to be due to hardware or non-program software and will not be corrected by Bar|Scan, Inc.  We shall promptly notify you if an error cannot be verified within a reasonable time. Program error(s) which occur after (90) days shall be corrected at Bar|Scan Inc.’s sole discretion.

B.            Bar|Scan, Inc. shall have the right to make any Program enhancements.  Within the first year of the date of installation, you are entitled to upgrades at no charge.  After one year from date of installation, if you have purchased Bar|Scan Annual Support, you are entitled to upgrades containing enhancements at no charge, otherwise, if you have not purchased Annual Support, you will have the option of purchasing enhancements at a cost determined at the time of release.

 

7  ARBITRATION

 Any dispute relating to the interpretation or performance of this Agreement shall be resolved at the request of either party through binding arbitration.  Arbitration shall be conducted in Ventura County, California, in accordance with the then-existing rules of the American Arbitration Association.  Judgment upon any award by the arbitrators may be entered by the state or federal court having jurisdiction thereof.

 

8.  MISCELLANEOUS

 This License Agreement shall be governed by the laws of the State of California and shall inure to the benefit of Bar|Scan, Inc., its successors, administrators, heirs, and assigns.

 

9.  ACKNOWLEDGMENT

 A.            BY CLICKING THE AGREE BUTTON BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.  YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

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Bar|Scan Bar Code Asset Management System License Agreement

1. LICENSE

 A.            Upon acceptance of this License Agreement by Bar|Scan, Inc., you are granted a nonexclusive right to use the BAR|SCAN Bar Asset Management System (hereinafter called “Program”).  The Program consists of personal computer based software and software for one or more handheld computers.

B.            The personal computer portion of the Program can only be used on a single computer or single local area network consisting of one server.  A network is defined as any continuously connected group of computers on one cabling scheme without hardware or software bridges.  You may physically transfer the Program from one computer to another provided that the Program is used on only one computer or Local Area Network at a time.  The portion of the Program that resides in each of the handheld computers can only be used in one handheld computer at a time.  You may not distribute copies of the Program or documentation to third parties.  You may not modify or translate the Program or related documentation without the prior written consent of Bar|Scan, Inc.

C.            YOU MAY NOT USE, COPY, MODIFY, OR TRANSFER THE PROGRAM OR DOCUMENTATION, OR ANY COPY, EXCEPT AS EXPRESSLY PROVIDED IN THIS LICENSE AGREEMENT.

 

2.  BACK-UP AND TRANSFER

 You may make one (1) copy of the personal computer based software solely for your back-up purposes.  You must reproduce and include the copyright notice on the back-up copy.

 

3.  COPYRIGHT

 The Program and its related documentation are copyrighted.  You may not copy the Program documentation.  Bar|Scan, Inc. does warrant to you that it owns all the copyrights in the Program and has full power and authority to grant you the perpetual License thereof.

 

4.  TERM OF AGREEMENT

 This is a perpetual License effective until terminated.  You may terminate it by destroying the Program, documentation and all copies thereof.  This License will also terminate if you fail to comply with any term or condition of this Agreement and do not correct the term or condition to the satisfaction of Bar|Scan, Inc. within five  (5) working days of discovery.  Upon such termination you shall destroy all copies of the Program and documentation therefore.

 

5.  LIMITED WARRANTY

 A.            EXCEPT FOR ERRORS IN SOFTWARE AS DELINEATED IN SECTION SEVEN (7), THE PROGRAM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU.

B.            Bar|Scan, Inc. does not warrant that the functions contained in the Program will meet your requirements or that the Program will operate error free.

C.            Bar|Scan, Inc. does warrant to you that the Compact Disc on which the Program is recorded and free from defects in materials and workmanship under normal use and service for a period of thirty (30) days from the date of shipment to you.

D.            YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A DEFECT IS EXPRESSLY LIMITED TO REPLACEMENT OF THE DISKETTE AS PROVIDED ABOVE.  IN NO EVENT WILL BAR|SCAN, INC. BE LIABLE TO YOU FOR ANY DAMAGE, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY PROGRAM PRODUCED BY BAR|SCAN, INC.

 

6.  ERRORS IN SOFTWARE

 A.            For a period of ninety (90) days after acceptance of this Agreement, if you notify Bar|Scan, Inc., in writing, of Program error(s) or Bar|Scan, Inc. has other reason to believe that error(s) exist in the Program, Bar|Scan, Inc. shall use its best efforts to verify and fix the error(s) within ten working days after receipt of your notification.  In general, errors which cannot be reproduced by Bar|Scan, Inc. will be considered to be due to hardware or non-program software and will not be corrected by Bar|Scan, Inc.  We shall promptly notify you if an error cannot be verified within a reasonable time. Program error(s) which occur after (90) days shall be corrected at Bar|Scan Inc.’s sole discretion.

B.            Bar|Scan, Inc. shall have the right to make any Program enhancements.  Within the first year of the date of installation, you are entitled to upgrades at no charge.  After one year from date of installation, if you have purchased Bar|Scan Annual Support, you are entitled to upgrades containing enhancements at no charge, otherwise, if you have not purchased Annual Support, you will have the option of purchasing enhancements at a cost determined at the time of release.

 

7  ARBITRATION

 Any dispute relating to the interpretation or performance of this Agreement shall be resolved at the request of either party through binding arbitration.  Arbitration shall be conducted in Ventura County, California, in accordance with the then-existing rules of the American Arbitration Association.  Judgment upon any award by the arbitrators may be entered by the state or federal court having jurisdiction thereof.

 

8.  MISCELLANEOUS

 This License Agreement shall be governed by the laws of the State of California and shall inure to the benefit of Bar|Scan, Inc., its successors, administrators, heirs, and assigns.

 

9.  ACKNOWLEDGMENT

 A.            BY CLICKING THE AGREE BUTTON BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.  YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

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×
Bar|Scan Bar Code Asset Management System License Agreement

1. LICENSE

 A.            Upon acceptance of this License Agreement by Bar|Scan, Inc., you are granted a nonexclusive right to use the BAR|SCAN Bar Asset Management System (hereinafter called “Program”).  The Program consists of personal computer based software and software for one or more handheld computers.

B.            The personal computer portion of the Program can only be used on a single computer or single local area network consisting of one server.  A network is defined as any continuously connected group of computers on one cabling scheme without hardware or software bridges.  You may physically transfer the Program from one computer to another provided that the Program is used on only one computer or Local Area Network at a time.  The portion of the Program that resides in each of the handheld computers can only be used in one handheld computer at a time.  You may not distribute copies of the Program or documentation to third parties.  You may not modify or translate the Program or related documentation without the prior written consent of Bar|Scan, Inc.

C.            YOU MAY NOT USE, COPY, MODIFY, OR TRANSFER THE PROGRAM OR DOCUMENTATION, OR ANY COPY, EXCEPT AS EXPRESSLY PROVIDED IN THIS LICENSE AGREEMENT.

 

2.  BACK-UP AND TRANSFER

 You may make one (1) copy of the personal computer based software solely for your back-up purposes.  You must reproduce and include the copyright notice on the back-up copy.

 

3.  COPYRIGHT

 The Program and its related documentation are copyrighted.  You may not copy the Program documentation.  Bar|Scan, Inc. does warrant to you that it owns all the copyrights in the Program and has full power and authority to grant you the perpetual License thereof.

 

4.  TERM OF AGREEMENT

 This is a perpetual License effective until terminated.  You may terminate it by destroying the Program, documentation and all copies thereof.  This License will also terminate if you fail to comply with any term or condition of this Agreement and do not correct the term or condition to the satisfaction of Bar|Scan, Inc. within five  (5) working days of discovery.  Upon such termination you shall destroy all copies of the Program and documentation therefore.

 

5.  LIMITED WARRANTY

 A.            EXCEPT FOR ERRORS IN SOFTWARE AS DELINEATED IN SECTION SEVEN (7), THE PROGRAM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU.

B.            Bar|Scan, Inc. does not warrant that the functions contained in the Program will meet your requirements or that the Program will operate error free.

C.            Bar|Scan, Inc. does warrant to you that the Compact Disc on which the Program is recorded and free from defects in materials and workmanship under normal use and service for a period of thirty (30) days from the date of shipment to you.

D.            YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A DEFECT IS EXPRESSLY LIMITED TO REPLACEMENT OF THE DISKETTE AS PROVIDED ABOVE.  IN NO EVENT WILL BAR|SCAN, INC. BE LIABLE TO YOU FOR ANY DAMAGE, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY PROGRAM PRODUCED BY BAR|SCAN, INC.

 

6.  ERRORS IN SOFTWARE

 A.            For a period of ninety (90) days after acceptance of this Agreement, if you notify Bar|Scan, Inc., in writing, of Program error(s) or Bar|Scan, Inc. has other reason to believe that error(s) exist in the Program, Bar|Scan, Inc. shall use its best efforts to verify and fix the error(s) within ten working days after receipt of your notification.  In general, errors which cannot be reproduced by Bar|Scan, Inc. will be considered to be due to hardware or non-program software and will not be corrected by Bar|Scan, Inc.  We shall promptly notify you if an error cannot be verified within a reasonable time. Program error(s) which occur after (90) days shall be corrected at Bar|Scan Inc.’s sole discretion.

B.            Bar|Scan, Inc. shall have the right to make any Program enhancements.  Within the first year of the date of installation, you are entitled to upgrades at no charge.  After one year from date of installation, if you have purchased Bar|Scan Annual Support, you are entitled to upgrades containing enhancements at no charge, otherwise, if you have not purchased Annual Support, you will have the option of purchasing enhancements at a cost determined at the time of release.

 

7  ARBITRATION

 Any dispute relating to the interpretation or performance of this Agreement shall be resolved at the request of either party through binding arbitration.  Arbitration shall be conducted in Ventura County, California, in accordance with the then-existing rules of the American Arbitration Association.  Judgment upon any award by the arbitrators may be entered by the state or federal court having jurisdiction thereof.

 

8.  MISCELLANEOUS

 This License Agreement shall be governed by the laws of the State of California and shall inure to the benefit of Bar|Scan, Inc., its successors, administrators, heirs, and assigns.

 

9.  ACKNOWLEDGMENT

 A.            BY CLICKING THE AGREE BUTTON BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.  YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

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×
Bar|Scan Bar Code Asset Management System License Agreement

1. LICENSE

 A.            Upon acceptance of this License Agreement by Bar|Scan, Inc., you are granted a nonexclusive right to use the BAR|SCAN Bar Asset Management System (hereinafter called “Program”).  The Program consists of personal computer based software and software for one or more handheld computers.

B.            The personal computer portion of the Program can only be used on a single computer or single local area network consisting of one server.  A network is defined as any continuously connected group of computers on one cabling scheme without hardware or software bridges.  You may physically transfer the Program from one computer to another provided that the Program is used on only one computer or Local Area Network at a time.  The portion of the Program that resides in each of the handheld computers can only be used in one handheld computer at a time.  You may not distribute copies of the Program or documentation to third parties.  You may not modify or translate the Program or related documentation without the prior written consent of Bar|Scan, Inc.

C.            YOU MAY NOT USE, COPY, MODIFY, OR TRANSFER THE PROGRAM OR DOCUMENTATION, OR ANY COPY, EXCEPT AS EXPRESSLY PROVIDED IN THIS LICENSE AGREEMENT.

 

2.  BACK-UP AND TRANSFER

 You may make one (1) copy of the personal computer based software solely for your back-up purposes.  You must reproduce and include the copyright notice on the back-up copy.

 

3.  COPYRIGHT

 The Program and its related documentation are copyrighted.  You may not copy the Program documentation.  Bar|Scan, Inc. does warrant to you that it owns all the copyrights in the Program and has full power and authority to grant you the perpetual License thereof.

 

4.  TERM OF AGREEMENT

 This is a perpetual License effective until terminated.  You may terminate it by destroying the Program, documentation and all copies thereof.  This License will also terminate if you fail to comply with any term or condition of this Agreement and do not correct the term or condition to the satisfaction of Bar|Scan, Inc. within five  (5) working days of discovery.  Upon such termination you shall destroy all copies of the Program and documentation therefore.

 

5.  LIMITED WARRANTY

 A.            EXCEPT FOR ERRORS IN SOFTWARE AS DELINEATED IN SECTION SEVEN (7), THE PROGRAM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU.

B.            Bar|Scan, Inc. does not warrant that the functions contained in the Program will meet your requirements or that the Program will operate error free.

C.            Bar|Scan, Inc. does warrant to you that the Compact Disc on which the Program is recorded and free from defects in materials and workmanship under normal use and service for a period of thirty (30) days from the date of shipment to you.

D.            YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A DEFECT IS EXPRESSLY LIMITED TO REPLACEMENT OF THE DISKETTE AS PROVIDED ABOVE.  IN NO EVENT WILL BAR|SCAN, INC. BE LIABLE TO YOU FOR ANY DAMAGE, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY PROGRAM PRODUCED BY BAR|SCAN, INC.

 

6.  ERRORS IN SOFTWARE

 A.            For a period of ninety (90) days after acceptance of this Agreement, if you notify Bar|Scan, Inc., in writing, of Program error(s) or Bar|Scan, Inc. has other reason to believe that error(s) exist in the Program, Bar|Scan, Inc. shall use its best efforts to verify and fix the error(s) within ten working days after receipt of your notification.  In general, errors which cannot be reproduced by Bar|Scan, Inc. will be considered to be due to hardware or non-program software and will not be corrected by Bar|Scan, Inc.  We shall promptly notify you if an error cannot be verified within a reasonable time. Program error(s) which occur after (90) days shall be corrected at Bar|Scan Inc.’s sole discretion.

B.            Bar|Scan, Inc. shall have the right to make any Program enhancements.  Within the first year of the date of installation, you are entitled to upgrades at no charge.  After one year from date of installation, if you have purchased Bar|Scan Annual Support, you are entitled to upgrades containing enhancements at no charge, otherwise, if you have not purchased Annual Support, you will have the option of purchasing enhancements at a cost determined at the time of release.

 

7  ARBITRATION

 Any dispute relating to the interpretation or performance of this Agreement shall be resolved at the request of either party through binding arbitration.  Arbitration shall be conducted in Ventura County, California, in accordance with the then-existing rules of the American Arbitration Association.  Judgment upon any award by the arbitrators may be entered by the state or federal court having jurisdiction thereof.

 

8.  MISCELLANEOUS

 This License Agreement shall be governed by the laws of the State of California and shall inure to the benefit of Bar|Scan, Inc., its successors, administrators, heirs, and assigns.

 

9.  ACKNOWLEDGMENT

 A.            BY CLICKING THE AGREE BUTTON BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.  YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

Agree | Disagree | Close Modal
×
Bar|Scan Bar Code Asset Management System License Agreement

1. LICENSE

 A.            Upon acceptance of this License Agreement by Bar|Scan, Inc., you are granted a nonexclusive right to use the BAR|SCAN Bar Asset Management System (hereinafter called “Program”).  The Program consists of personal computer based software and software for one or more handheld computers.

B.            The personal computer portion of the Program can only be used on a single computer or single local area network consisting of one server.  A network is defined as any continuously connected group of computers on one cabling scheme without hardware or software bridges.  You may physically transfer the Program from one computer to another provided that the Program is used on only one computer or Local Area Network at a time.  The portion of the Program that resides in each of the handheld computers can only be used in one handheld computer at a time.  You may not distribute copies of the Program or documentation to third parties.  You may not modify or translate the Program or related documentation without the prior written consent of Bar|Scan, Inc.

C.            YOU MAY NOT USE, COPY, MODIFY, OR TRANSFER THE PROGRAM OR DOCUMENTATION, OR ANY COPY, EXCEPT AS EXPRESSLY PROVIDED IN THIS LICENSE AGREEMENT.

 

2.  BACK-UP AND TRANSFER

 You may make one (1) copy of the personal computer based software solely for your back-up purposes.  You must reproduce and include the copyright notice on the back-up copy.

 

3.  COPYRIGHT

 The Program and its related documentation are copyrighted.  You may not copy the Program documentation.  Bar|Scan, Inc. does warrant to you that it owns all the copyrights in the Program and has full power and authority to grant you the perpetual License thereof.

 

4.  TERM OF AGREEMENT

 This is a perpetual License effective until terminated.  You may terminate it by destroying the Program, documentation and all copies thereof.  This License will also terminate if you fail to comply with any term or condition of this Agreement and do not correct the term or condition to the satisfaction of Bar|Scan, Inc. within five  (5) working days of discovery.  Upon such termination you shall destroy all copies of the Program and documentation therefore.

 

5.  LIMITED WARRANTY

 A.            EXCEPT FOR ERRORS IN SOFTWARE AS DELINEATED IN SECTION SEVEN (7), THE PROGRAM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU.

B.            Bar|Scan, Inc. does not warrant that the functions contained in the Program will meet your requirements or that the Program will operate error free.

C.            Bar|Scan, Inc. does warrant to you that the Compact Disc on which the Program is recorded and free from defects in materials and workmanship under normal use and service for a period of thirty (30) days from the date of shipment to you.

D.            YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A DEFECT IS EXPRESSLY LIMITED TO REPLACEMENT OF THE DISKETTE AS PROVIDED ABOVE.  IN NO EVENT WILL BAR|SCAN, INC. BE LIABLE TO YOU FOR ANY DAMAGE, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY PROGRAM PRODUCED BY BAR|SCAN, INC.

 

6.  ERRORS IN SOFTWARE

 A.            For a period of ninety (90) days after acceptance of this Agreement, if you notify Bar|Scan, Inc., in writing, of Program error(s) or Bar|Scan, Inc. has other reason to believe that error(s) exist in the Program, Bar|Scan, Inc. shall use its best efforts to verify and fix the error(s) within ten working days after receipt of your notification.  In general, errors which cannot be reproduced by Bar|Scan, Inc. will be considered to be due to hardware or non-program software and will not be corrected by Bar|Scan, Inc.  We shall promptly notify you if an error cannot be verified within a reasonable time. Program error(s) which occur after (90) days shall be corrected at Bar|Scan Inc.’s sole discretion.

B.            Bar|Scan, Inc. shall have the right to make any Program enhancements.  Within the first year of the date of installation, you are entitled to upgrades at no charge.  After one year from date of installation, if you have purchased Bar|Scan Annual Support, you are entitled to upgrades containing enhancements at no charge, otherwise, if you have not purchased Annual Support, you will have the option of purchasing enhancements at a cost determined at the time of release.

 

7  ARBITRATION

 Any dispute relating to the interpretation or performance of this Agreement shall be resolved at the request of either party through binding arbitration.  Arbitration shall be conducted in Ventura County, California, in accordance with the then-existing rules of the American Arbitration Association.  Judgment upon any award by the arbitrators may be entered by the state or federal court having jurisdiction thereof.

 

8.  MISCELLANEOUS

 This License Agreement shall be governed by the laws of the State of California and shall inure to the benefit of Bar|Scan, Inc., its successors, administrators, heirs, and assigns.

 

9.  ACKNOWLEDGMENT

 A.            BY CLICKING THE AGREE BUTTON BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.  YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

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Bar|Scan Bar Code Asset Management System License Agreement

1. LICENSE

 A.            Upon acceptance of this License Agreement by Bar|Scan, Inc., you are granted a nonexclusive right to use the BAR|SCAN Bar Asset Management System (hereinafter called “Program”).  The Program consists of personal computer based software and software for one or more handheld computers.

B.            The personal computer portion of the Program can only be used on a single computer or single local area network consisting of one server.  A network is defined as any continuously connected group of computers on one cabling scheme without hardware or software bridges.  You may physically transfer the Program from one computer to another provided that the Program is used on only one computer or Local Area Network at a time.  The portion of the Program that resides in each of the handheld computers can only be used in one handheld computer at a time.  You may not distribute copies of the Program or documentation to third parties.  You may not modify or translate the Program or related documentation without the prior written consent of Bar|Scan, Inc.

C.            YOU MAY NOT USE, COPY, MODIFY, OR TRANSFER THE PROGRAM OR DOCUMENTATION, OR ANY COPY, EXCEPT AS EXPRESSLY PROVIDED IN THIS LICENSE AGREEMENT.

 

2.  BACK-UP AND TRANSFER

 You may make one (1) copy of the personal computer based software solely for your back-up purposes.  You must reproduce and include the copyright notice on the back-up copy.

 

3.  COPYRIGHT

 The Program and its related documentation are copyrighted.  You may not copy the Program documentation.  Bar|Scan, Inc. does warrant to you that it owns all the copyrights in the Program and has full power and authority to grant you the perpetual License thereof.

 

4.  TERM OF AGREEMENT

 This is a perpetual License effective until terminated.  You may terminate it by destroying the Program, documentation and all copies thereof.  This License will also terminate if you fail to comply with any term or condition of this Agreement and do not correct the term or condition to the satisfaction of Bar|Scan, Inc. within five  (5) working days of discovery.  Upon such termination you shall destroy all copies of the Program and documentation therefore.

 

5.  LIMITED WARRANTY

 A.            EXCEPT FOR ERRORS IN SOFTWARE AS DELINEATED IN SECTION SEVEN (7), THE PROGRAM IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU.

B.            Bar|Scan, Inc. does not warrant that the functions contained in the Program will meet your requirements or that the Program will operate error free.

C.            Bar|Scan, Inc. does warrant to you that the Compact Disc on which the Program is recorded and free from defects in materials and workmanship under normal use and service for a period of thirty (30) days from the date of shipment to you.

D.            YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A DEFECT IS EXPRESSLY LIMITED TO REPLACEMENT OF THE DISKETTE AS PROVIDED ABOVE.  IN NO EVENT WILL BAR|SCAN, INC. BE LIABLE TO YOU FOR ANY DAMAGE, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE ANY PROGRAM PRODUCED BY BAR|SCAN, INC.

 

6.  ERRORS IN SOFTWARE

 A.            For a period of ninety (90) days after acceptance of this Agreement, if you notify Bar|Scan, Inc., in writing, of Program error(s) or Bar|Scan, Inc. has other reason to believe that error(s) exist in the Program, Bar|Scan, Inc. shall use its best efforts to verify and fix the error(s) within ten working days after receipt of your notification.  In general, errors which cannot be reproduced by Bar|Scan, Inc. will be considered to be due to hardware or non-program software and will not be corrected by Bar|Scan, Inc.  We shall promptly notify you if an error cannot be verified within a reasonable time. Program error(s) which occur after (90) days shall be corrected at Bar|Scan Inc.’s sole discretion.

B.            Bar|Scan, Inc. shall have the right to make any Program enhancements.  Within the first year of the date of installation, you are entitled to upgrades at no charge.  After one year from date of installation, if you have purchased Bar|Scan Annual Support, you are entitled to upgrades containing enhancements at no charge, otherwise, if you have not purchased Annual Support, you will have the option of purchasing enhancements at a cost determined at the time of release.

 

7  ARBITRATION

 Any dispute relating to the interpretation or performance of this Agreement shall be resolved at the request of either party through binding arbitration.  Arbitration shall be conducted in Ventura County, California, in accordance with the then-existing rules of the American Arbitration Association.  Judgment upon any award by the arbitrators may be entered by the state or federal court having jurisdiction thereof.

 

8.  MISCELLANEOUS

 This License Agreement shall be governed by the laws of the State of California and shall inure to the benefit of Bar|Scan, Inc., its successors, administrators, heirs, and assigns.

 

9.  ACKNOWLEDGMENT

 A.            BY CLICKING THE AGREE BUTTON BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.  YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE PARTIES AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

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